Terms and Conditions

The following forms our terms and conditions and the purchase and attendance of our events is subject to the acceptance of these.

  1. Site Safety
    1. Events take place in the open air and frequently on soft grassed areas.
    2. During the film all external lights will be extinguished until the end of the film.
    3. Staff are available to assist you in the event that you need to leave before the lights are switched on.
    4. In the event of an emergency, the Event Manager may make the decision to pause the film to allow the incident to be resolved.
    5. No animals may brought on site unless they are trained and approved service dogs
  2. Weather
      1. Unless specified at the point of purchase all Sundown Cinema events are held outdoors.  
      2. Rain, temperature or low winds will not be considered a valid reason for cancellation unless they are considered to be a safety risk to guests, staff, or equipment.
      3. Sundown Cinema does not provide cover for guests in the event of rain.
      4. Sundown Cinema will not be held responsible for the damage or loss of guests property howsoever caused
      5. Guests who are unable to attend or who choose not to attend because of predicted or actual weather are not eligible for a refund if the event goes ahead.
      6. Ponchos are provided to guests but these should be considered an additional item of water protection and guests should always dress with the weather and time of year in mind.
  3. Cancellation
    1. Events will not be cancelled in the event of poor or inclement weather.
    2. Where events are cancelled we will notify guests using the email used to book tickets, a notification on our website or via social media or by a combination of the above.
    3. Sundown Cinema will not held be liable for any incidental costs that occur as a result of cancellation including but not exclusive to costs relating to: travel, hotel, restaurants or food and drink purchases.
    4. Sundown Cinema may cancel events for any reason.
    5. In the event of equipment failure we may use alternative technology to screen the film, this may include the use of a substitute screen.
  4. Tickets & Refunds
    1. Tickets are emailed or posted to guests, we cannot guarantee entry without the ticket.  Replacement tickets may be charged for.
    2. A booking fee will be levied by Ticketsource on each transaction
    3. Refunds are only available in the event of a total cancellation where the event cannot be rescheduled and where the transfer of tickets to other events is not possible.
    4. Refunds cannot be authorised by event staff and all enquiries should be directed to the Event Manager or via tickets@sundowncinema.co.uk
    5. All refunds made via the website will be made with 14 days of the cancelled event to the card with which the payment was made.
  5. Alcohol and Drugs
    1. All alcohol brought on site must be for the consumtpion of over 18’s only and under no circumstances be offered for sale
    2. Where alcohol is not permitted on site, we reserve the right to search customers and prevent the admission of guests carrying alcohol.
    3. Guests that become inebriated may be asked to leave
    4. Anyone suspected of taking or under the influence of illegal drugs or legal highs will not be admitted and/or will be removed from the venue.
  6. Prohibited items
    1. The use of your own music system including mobile phones, laptops and tablets is not allowed
    2. No fires or barbecues are permitted
  7. Guests Property
    1. Vehicles and guests property are brought on site at your own risk
    2. No responsibility is taken for the loss, damage or theft of any item
  8. Children
      1. Children cannot be admitted to any film where they are under the age of the BBFC rating.
      2. Refunds will not be given in the event that a child or group are refused entry due to their age
      3. Parents or Carers are responsible for their child at all times
  9. Discount codes, Competition tickets & offers
      1. Discount codes are made available periodically and can be withdrawn at any time
      2. Possession of a discount code does not guarantee availability or validity of code
      3. Competition tickets remain the property of Sundown Cinema and can be withdrawn at any time
      4. The sharing of discount codes without written permission of Sundown Cinema is prohibited and we reserve the right to cancel tickets purchased using harvested or shared codes
      5. There are no cash alternatives available for discounts, gifts or offers.
      6. The decision of Sundown Cinema in all competitions is final and no correspondence will be entered into.
  10. Copyright Protection
    1. It is illegal to copy or film copyrighted material including but not exclusive to the main feature film, any previews and any music played.  We reserve the right to remove any guest suspected of copying material
  11. Data Protection & Marketing
    1. We operate an ‘opt in’ marketing policy and will only send marketing emails to those who have specifically requested them.
    2. We reserve the right to contact all customers (regardless of their opt in choice) with event specific information in line with the Data Protection Act.
    3. Customers may opt out from emails at any point
    4. We hold no information about credit cards or payment details
    5. Our mailing lists and customer information is not for sale and is never passed to any third parties
    6. Aggregated data taken from attendance may be shared with venues with all identifying data removed for analysis and research purposes.
    7. We reserve the right to use any social media postings for promotional use
    8. We reserve the right to take photographs at our events and use them for business use
    9. Professional photographers must seek written permission from Sundown Cinema prior to attending

Terms of Hire

 

  1. Contract

Sundown Screens, herein referred to as ‘the company’, will submit a written quotation referencing the terms and conditions below which the hirer shall accept in writing forming a contract. In the absence of any written quotation or written acceptance, the verbal acceptance of goods received for hire or purchase will constitute a contract and acceptance of the terms and conditions contained herein.

 

  1. Period of hire

The period of hire is understood to mean the period for which the equipment is to be ready and available for use.

 

  1. (i) Conditions of site

The company’s quotation for hire charges is made on the assumption that the site on which the equipment is to be erected or to which goods are to be delivered is;

  1. a) Flat level firm ground with easy access for motor transport and
  2. b) Has no drain pipes, cables or other services buried beneath the surface or otherwise concealed

If the site does not comply with these requirements the company may in its discretion either rescind the Contract by giving verbal or written notice to the hirer or make additional hire charges. The company shall not be liable for any loss damage or expense resulting from such rescission of the Contract.

 

  1. (ii) Liability for damage to site and services

Whether the site complies with the foregoing requirements or not the company shall not be under any liability whatsoever to make good any damage to the site nor shall the company be under any liability whatsoever in respect of damage to fixtures fittings drains pipes or cables or other services buried under or around the site or otherwise concealed or any consequential loss resulting from such damage unless an accurate plan showing the precise position of such fixtures fittings drains pipes or cables or other services shall have been supplied to the company.

 

  1. (iii) Positioning of equipment

The hirer shall provide the company with a plan showing the position in which the equipment shall be erected or alternatively shall have a representative on the site for that purpose.  If the hirer shall fail to provide a plan or have a representative on the site the company may erect the equipment where it considers appropriate given the information available and it shall be deemed to have performed the Contract. Any wasted journeys due to absent representatives will be charged for. Deliveries left at unattended premises are left at the hirer’s risk.

 

  1. Variation of hire charges

The company reserves the right to vary the quoted hire charges in the event of any increase taking place before or during the period of hire in the cost of labour, materials or transport.

 

  1. Payment

The company reserves the right to charge a non refundable deposit of 25% or £250 minimum per contract to confirm the booking; the balance will be payable 14 days prior to the event.   A booking will not be considered accepted until payment has been made and we have been made notified of acceptance of our terms in writing.

 

  1. Loss or damage

The hirer is wholly responsible for all equipment on hire from the time of delivery until collection. He will be responsible for the safe custody of the company’s property on the site and will make good to the company all loss or damage to the company’s property or equipment hired or used on the site (other than fair wear and tear) including breakages, damage and loss due to theft or burglary, unless it be proved that such loss or damage be caused by faulty material or workmanship or negligence on the part of the company. No guarantee can be given that equipment will be removed the following day.  We cannot accept any items in place of those supplied. Goods at all times remain the property of the company.  The Hirer is responsible for the protection of the equipment from artificial and natural heat and moisture including (but not exclusive to) sunlight, rain, liquid ingress.  Electrical equipment must be kept free from moisture at all times – failure to follow these instructions could cause serious harm or death in addition to equipment failure.

 

  1. Liability to third parties

The company will not be responsible for, and the hirer will indemnify the company against all claims for injury to persons or loss of or damage to property howsoever caused unless it is proved that such injury or damage be caused by faulty material or workmanship or negligence on the part of the company.

 

  1. Attendance

The hire charges do not include attendance by the company’s staff except where during the actual processes of erection and dismantling unless previously arranged in writing.(additional charges apply for attendance).

 

  1. Permits

The hirer is responsible for giving notice to or obtaining all necessary permits from any authorities who are or may be concerned and must make application where to the planning authority, district surveyor, police, fire service, and any similar authority or organisation. Any cost as incurred in delays or modifications in the work arising from the absence of or misrepresentation of all such necessary permissions and permits shall be payable to the company by the hirer and shall be deemed to be part of the hire charge for the purpose of clause 5 above.

 

  1. Force Majeure

While every effort will be made by the company to carry out any order accepted, the full performance of it is subject to variation or cancellation by the company consequent upon act of God, war, strikes, riots, lock-outs or other labour disturbances, fire, flood, restrictions of the use of transport, fuel or power, requisitioning, shortage of material or transport or labour or any other cause beyond the control of the company. In the case of extreme bad weather the company reserves the right to cancel the contract if the weather would cause damage to the equipment outside or prove a health & safety risk to persons working, in which case the cost to the hirer will be the non-refundable deposit.

 

  1. Cancellation or premature termination of contract

In the event of the hirer cancelling the contract after a firm order has been placed, charges will be levied as follows:

Greater than 48 hours: 25% of total hire charge.

Less than 48 hours: 100% of total hire charge.

Sundown Screens Terms & Conditions

 

The Company:             Sundown Screens (a trading name of Wallace Farms Ltd)  The Hirer:

(In the absence of this being completed The Hirer shall be deemed to be the organisation or individual who places and pays for the booking)

The Site:  The location, route or multiple locations where The Hirer requires the mobile screen to be positioned

 

  1. Contract

Sundown Screens will submit a written or verbal quotation referencing the terms and conditions below which the hirer shall accept in writing forming a contract. In the absence of any written quotation or written acceptance, the verbal, or email communication confirming an advances booking or acceptance of goods received for hire or purchase will constitute a contract and acceptance of the terms and conditions contained herein.

 

  1. Conditions of hire

The Company’s quotation for hire charges is made on the assumption that the Site on which the mobile screen is to operate is;

  • Accessible for a vehicle 4 metres high (13’), 1.9 metres wide and 7 metres long
  • Flat level firm ground with easy access for a 5 tonne vehicle and
  • Has no drain pipes, cables or other services buried beneath the surface or otherwise concealed.

 

And that the Hirer;

  • Owns the Site or has the consent of the owner to grant permission for mobile screen to operate from the Site;
  • Has obtained any and all licenses, local permits or other permissions from relevant authorities and/or bodies for the screen to operate and to display the images provided.
  • Has ensured that the images displayed do not contravene any laws or could not reasonably described as obscene, pornographic, offensive to the intended audience

 

Should the Site or Hirer not comply with these requirements, the company may at its discretion either rescind or amend the contract by giving verbal or written notice to the hirer or make additional hire charges. The company shall not be liable to the hirer for any loss damage or expense resulting from such rescission of the contract.

 

  1. Liability

Whether the Site and Hirer complies with the foregoing requirements listed in 2 above or not, the company shall not be under any liability whatsoever to make good any damage to the Site nor shall the company be under any liability whatsoever in respect of damage to drains, pipes or cables or other services buried under the Site or otherwise concealed or any consequential loss resulting from such damage unless an accurate plan showing the precise position of such drains, pipes or cables or other services shall have been supplied to the company.

 

In the event of total or partial mechanical or equipment failure the Company’s liability shall be limited to the cost of the hire. No claims for loss of earnings shall be entertained.

 

4.Positioning of vehicle

The hirer shall provide the company with a plan showing the position in which

Mobile LED vehicle is to be placed or alternatively shall have a representative on the Site for that purpose. Where the vehicle is to be placed at more than one Site the Hirer shall provide directions and timetables or make available an escort or representative to for this purpose. If the hirer does not provide a plan or have a representative on Site, the company shall position the vehicle where it considers fit and it shall be deemed to have performed the contract. Any wasted journeys due to absent representatives will be charged for.  The operator of the vehicle retains the right to amend the position, divert or cancel the route if they believe the proposed plan or route would compromise the safety of the vehicle, the operator, spectator or traffic.

 

  1. Variation of hire charges

The company reserves the right to vary the quoted hire charges in the event of any increase taking place before or during the period of hire in the cost of labour, materials, services or transport.

 

  1. Payment

The company reserves the right to charge a non-refundable 25% or £250 deposit. The cleared balance to be paid 14 days prior to the job. All prices are subject to vat at the prevailing rate.

 

  1. Loss or damage

The Hirer will be responsible for the safe custody of the company’s property on the Site, and will make good to the company all loss or damage to the company’s property or equipment hired or used on the Site (other than fair wear and tear) including breakages and damage and loss due to theft or burglary unless it can be proved that such loss or damage be caused by faulty material or workmanship or negligence on the part of the Company. We cannot accept any items in place of those supplied. Where overnight hire or storage is necessary or desired the hirer is wholly responsible for ensuring the vehicle is secured using either physical barricades or a licensed security company. Goods at all times remain the property of the company.

 

  1. Liability to third parties

The company will not be responsible for and the hirer will indemnify the company against all claims for injury to persons or loss of or damage to property howsoever caused unless it is proved that such injury or damage be caused by fault material or workmanship or negligence on part of the company.

 

  1. Permits

The hirer is responsible for giving notice to or obtaining all necessary permits from any authorities who are or may be concerned and must make application where necessary to the planning authority, copyright holder, district surveyor, police, fire brigade and any similar authority or organisation. Any cost as incurred in delays or modifications in the work arising from the absence of or misrepresentation of all such necessary permissions and permits shall be payable to the company by the hirer and shall be deemed to be part of the hire charge for the purpose of clause 6 above.

 

10.Force majeure

Whilst every effort will be made by the company to carry out any order accepted, the full performance of it is subject to variation or cancellation by the company consequent upon act of god, war, strikes, riots, lock-outs or other labour disturbances, fire, flood, restrictions on the use of transport, fuel or power, requisitioning, shortage of material or transport or labour or any other cause beyond the control of the company.

 

  1. Cancellation or premature termination of contract

In the event of the hirer cancelling the contract after a firm order has been placed, charges will be levied as follows:

 

More than 30 calendar days notice – 20% total hire charge

(Taken as Deposit Payment – This is NON REFUNDABLE)

7-30 calendar days notice – 50% total hire charge Less than 7 calendar days notice – 100% total hire charge

.

Whilst every effort is made to keep these terms and conditions up to date we do reserve the right to update or change these without prior notice. Clients are advised to check at the time of booking that these are the most up-to-date and accurate set of terms and conditions. A written copy of these can be supplied upon request.

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